The Souths Leading Supplier of Gas Appliances
We are gas specialists that are dedicated to ensuring that your new gas appliance is exactly as desired. All work is carried out by our in house staff with the most up to date knowledge.
We have thousands of successful gas installations under our belts and we do everything we can to understand your needs and desires in flame. We aim to deliver the fireplace of your dreams! Different fascias, frames and customisable marble surrounds and tables allow each fireplace to be unique and complement either your existing interior or new decor. However, despite our name, we do not exclusively deal with gas and we also have a large range of electric fires on display in a dedicated area.
We pride ourselves on providing the full service, from appliance selection to installation, to ensure the client is satisfied. Our products and services also include Gas Central Heating and Hot Water systems, including installation, servicing and breakdowns.
We have been the local gas specialists for over 20 years.
We only use our own engineers and do not sub-contract work, unlike many of our competitors. This means we fully control the installation from start to finish, and any problems will be dealt with swiftly internally.
Our engineers use the latest specialist tooling/equipment, which provides the best end results and the quickest turnaround times.
We have a large range of gas fires on live display in our extensive showroom, so you can see what your fire will look like in operation before you purchase.
Our prices are very competitive and we offer substantial discounts from each of the manufacturer’s RRPs.
We are the service agents for many of the manufacturers we install, therefore if you experience any problems during the warranty period it is highly likely we will be the ones to attend, so there is complete continuity.
We offer yearly gas appliance servicing to keep your appliance in good working order.
Our Fire sales process explained in 5 simple steps
Visit our showroom
Choosing the right fire or fireplace is a daunting task. A visit to our showroom to start the process pays big dividends, because understanding your desires and the type of home you have can save a lot of time, by narrowing down the search. We can guide you towards suitable fires and fireplaces from the 100+ displays in our showroom. Seeing the fire in operation in our showroom further aids the decision process.
Once you are moving in the right direction and have narrowed down your choices we can then arrange a detailed site survey.
This is the most important part of our process. This visit enables us to establish that your aspirations and budget, big or small, are possible within any restrictions of your home.
We test the existing flue system to make sure that it is safe and suitable or if a new flue is needed, what will be involved. We give advice from our extensive experience of what looks right and what doesn’t, in different environments. We make certain that your choice is a possibility, but if it’s not, we come up with the best alternatives on site that still match your requirements. In many cases, we will quote for multiple choices so that you have all of the necessary information at hand to make an educated selection.
If installation by Gas Appliance Superstore is not necessary, that’s fine. We will still help with the selection process on a supply only basis.
We provide a detailed written quotation, either emailed or posted to you, usually within 48 hours of the survey. Every aspect from start to finish is explained so that you know exactly what to expect for the price. We offer a cost summary so that every part of your selection is given an individual cost. This will include optional accessories that you may or may not wish to select. All installation materials and labour are itemised. We make everything transparent.
Upon acceptance of our quotation, we require a 50% deposit and offer a provisional installation date, depending on the likely product availability. We promise we will keep you fully informed during the manufacturing period leading up to your installation date. The remainder of the payment is taken just before installation.
The exciting part!
Our installers carry laminated floor protection and sheeting to protect hard to move furnishings. However, we do need you to move your personal items such as photos and ornaments, before we arrive to install.We arrive in good time with an organised schedule of work being carried out. We carry the very best tools and equipment for the job, which ensures the work is completed to the highest standard possible.
Once installed, you will be given a handover, where you are shown how to use the new appliance. We tidy and leave your home as we found it.
We register your warranty for you, where appropriate, and we will be there to provide service support whenever needed. On rare occasions where the manufacturer’s warranty is required, we promise to return promptly and manage the problem on their behalf.
We can carry out the first annual service and be there for any future maintenance requirements that you may have, including spare parts supply.
We are a Company that you can continue to trust after installation.